What We Do Each Month Monthly Statistics

What We Do Each Month October 2024

Below is our monthly GP activity for October 2024 regarding how our surgery was performing

Appointments:

  • Telephone Appointments: 1,383
  • Face to Face Apppointments: 3,135

Incoming Calls:

  • Total Calls: 10,166
  • Average Wait: 4 minutes 17 seconds

Appointments Not Attended:

  • Not Attended: 328
  • Wasted hours: 51

Online Consultations:

  • Consultations Received: 460

Documents Processed:

  • Documents Actioned: 4,569

Prescriptions Processed:

  • Prescriptions Issued: 11,504

What We Do Each Month September 2024

Below is our monthly GP activity for September 2024 regarding how our surgery was performing

Appointments:

  • Telephone Appointments: 1,277
  • Face to Face Apppointments: 2,119

Incoming Calls:

  • Total Calls: 9,580
  • Average Wait: 4 minutes 21 seconds

Appointments Not Attended:

  • Not Attended: 170
  • Wasted hours: 39.68

Online Consultations:

  • Consultations Received: 379

Documents Processed:

  • Documents Actioned: 3,922

Prescriptions Processed:

  • Prescriptions Issued: 11,134

What We Do Each Month July 2024

Below is our monthly GP activity for July 2024 regarding how our surgery was performing

Appointments:

  • Telephone Appointments: 1,394
  • Face to Face Apppointments: 1,837

Incoming Calls:

  • Total Calls: 8,630
  • Average Wait: 23 minutes 12 seconds

Appointments Not Attended:

  • Not Attended: 177
  • Wasted hours: 41.5

Online Consultations:

  • Consultations Received: 423

Documents Processed:

  • Documents Actioned: 4,512

Prescriptions Processed:

  • Prescriptions Issued: 11,802

What We Do Each Month June 2024

Below is our monthly GP activity for June 2024 regarding how our surgery was performing

Appointments:

  • Telephone Appointments: 1,232
  • Face to Face Apppointments: 1,797

Incoming Calls:

  • Total Calls: 7,875
  • Average Wait: 2m 50s

Appointments Not Attended:

  • Not Attended: 132
  • Wasted Minutes: 33.25

Online Consultations:

  • Consultations Received: 365

Documents Processed:

  • Documents Actioned: 3,777

Prescriptions Processed:

  • Prescriptions Issued: 10,233

What We Do Each Month May 2024

Below is our monthly GP activity for May 2024 regarding how our surgery was performing

Appointments:

  • Telephone Appointments: 1,379
  • Face to Face Apppointments: 1,882

Incoming Calls:

  • Total Calls: 9,172
  • Average Wait: 3m 37s

Appointments Not Attended:

  • Not Attended: 153
  • Wasted Minutes: 2,010

Online Consultations:

  • Consultations Received: 440

Documents Processed:

  • Documents Actioned: 3,823

Prescriptions Processed:

  • Prescriptions Issued: 11,549

What We Do Each Month April 2024

Below is our monthly GP activity for April 2024 regarding how our surgery was performing

Appointments:

  • Telephone Appointments: 1,286
  • Face to Face Apppointments: 1,832

Incoming Calls:

  • Total Calls: 8,985
  • Average Wait: 2m 54s

Appointments Not Attended:

  • Not Attended: 138
  • Wasted Minutes: 1,920

Online Consultations:

  • Consultations Received: 439

Documents Processed:

  • Documents Actioned: 2,105

Prescriptions Processed:

  • Prescriptions Issued: 11,656

What We Do Each Month March 2024

Below is our monthly GP activity for March 2024 regarding how our surgery was performing

Appointments:

  • Telephone Appointments: 1,307 
  • Face to Face Apppointments: 1,750

Incoming Calls:

  • Total Calls: 7,587
  • Average Wait: 2m 33s

Appointments Not Attended:

  • Not Attended: 112
  • Wasted Minutes: 1,535

Online Consultations:

  • Consultations Received: 375

Documents Processed:

  • Documents Actioned: 2,105

Prescriptions Processed:

  • Prescriptions Issued: 10,886