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What We Do Each Month Monthly Statistics
What We Do Each Month October 2024
Below is our monthly GP activity for October 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,383
- Face to Face Apppointments: 3,135
Incoming Calls:
- Total Calls: 10,166
- Average Wait: 4 minutes 17 seconds
Appointments Not Attended:
- Not Attended: 328
- Wasted hours: 51
Online Consultations:
- Consultations Received: 460
Documents Processed:
- Documents Actioned: 4,569
Prescriptions Processed:
- Prescriptions Issued: 11,504
What We Do Each Month September 2024
Below is our monthly GP activity for September 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,277
- Face to Face Apppointments: 2,119
Incoming Calls:
- Total Calls: 9,580
- Average Wait: 4 minutes 21 seconds
Appointments Not Attended:
- Not Attended: 170
- Wasted hours: 39.68
Online Consultations:
- Consultations Received: 379
Documents Processed:
- Documents Actioned: 3,922
Prescriptions Processed:
- Prescriptions Issued: 11,134
What We Do Each Month July 2024
Below is our monthly GP activity for July 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,394
- Face to Face Apppointments: 1,837
Incoming Calls:
- Total Calls: 8,630
- Average Wait: 23 minutes 12 seconds
Appointments Not Attended:
- Not Attended: 177
- Wasted hours: 41.5
Online Consultations:
- Consultations Received: 423
Documents Processed:
- Documents Actioned: 4,512
Prescriptions Processed:
- Prescriptions Issued: 11,802
What We Do Each Month June 2024
Below is our monthly GP activity for June 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,232
- Face to Face Apppointments: 1,797
Incoming Calls:
- Total Calls: 7,875
- Average Wait: 2m 50s
Appointments Not Attended:
- Not Attended: 132
- Wasted Minutes: 33.25
Online Consultations:
- Consultations Received: 365
Documents Processed:
- Documents Actioned: 3,777
Prescriptions Processed:
- Prescriptions Issued: 10,233
What We Do Each Month May 2024
Below is our monthly GP activity for May 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,379
- Face to Face Apppointments: 1,882
Incoming Calls:
- Total Calls: 9,172
- Average Wait: 3m 37s
Appointments Not Attended:
- Not Attended: 153
- Wasted Minutes: 2,010
Online Consultations:
- Consultations Received: 440
Documents Processed:
- Documents Actioned: 3,823
Prescriptions Processed:
- Prescriptions Issued: 11,549
What We Do Each Month April 2024
Below is our monthly GP activity for April 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,286
- Face to Face Apppointments: 1,832
Incoming Calls:
- Total Calls: 8,985
- Average Wait: 2m 54s
Appointments Not Attended:
- Not Attended: 138
- Wasted Minutes: 1,920
Online Consultations:
- Consultations Received: 439
Documents Processed:
- Documents Actioned: 2,105
Prescriptions Processed:
- Prescriptions Issued: 11,656
What We Do Each Month March 2024
Below is our monthly GP activity for March 2024 regarding how our surgery was performing
Appointments:
- Telephone Appointments: 1,307
- Face to Face Apppointments: 1,750
Incoming Calls:
- Total Calls: 7,587
- Average Wait: 2m 33s
Appointments Not Attended:
- Not Attended: 112
- Wasted Minutes: 1,535
Online Consultations:
- Consultations Received: 375
Documents Processed:
- Documents Actioned: 2,105
Prescriptions Processed:
- Prescriptions Issued: 10,886